Shipping policy
Shipping Policy
Handcrafted with Intention Each Bailao & Co candle is hand-poured in Denmark. Please allow 3–5 business days for your ritual to be dispatched. You'll receive an email with tracking as soon as your order is on its way.
Shipping Locations We ship from Frederiksberg, Denmark to Denmark, the European Union and Norway. All orders are carefully packaged to ensure your candles arrive safely.
Shipping Rates & Times
- Denmark: 45 DKK. Complimentary on The Ritual Trio and all orders from 995 DKK. Delivery after dispatch: 1–3 business days.
- EU Countries: from 119 DKK, calculated at checkout by weight. Delivery after dispatch: 3–7 business days.
- Norway: from 149 DKK, calculated at checkout. Import VAT and carrier fees may be due on delivery. Delivery after dispatch: 3–7 business days plus customs.
Shipping costs calculated at checkout based on destination and order weight.
Order Updates You'll receive tracking information once your order ships. For questions, contact us at info@bailaoandco.com.
Special Care Our candles are made with natural beeswax and coconut wax and are sensitive to extreme temperatures. We take extra care in packaging during hot weather. If anything arrives damaged, email info@bailaoandco.com within 48 hours with a photo and we'll make it right.
